Frequently Asked Questions
Everything you need to know about powering your home with solar energy.
How long do solar lights typically stay illuminated at night?
Most of our solar lights provide 8 to 12 hours of illumination following a full day of direct sunlight exposure, depending on the specific model and battery capacity.
Do solar products work during cloudy or rainy days?
Yes, solar panels can still charge during overcast conditions, though the charging efficiency will be lower than on a bright sunny day, resulting in a shorter run time at night.
What is your return policy for solar equipment?
We offer a 30-day money-back guarantee on all unused and unopened items. If the product has been installed or shows signs of wear, it may be subject to a restocking fee.
How long does shipping take for domestic orders?
Standard shipping usually takes 3 to 7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Are the batteries included with the solar fixtures?
Yes, all our solar lighting fixtures come pre-installed with the necessary rechargeable batteries so they are ready to use right out of the box.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.